coronavirus covid19 precautions


working from home computer broken

Personal PC Care is aware that more and more people will either be working from home or may even have to self-isolate. It's times like these when you need your computers, tablets, and phones the most. Communication is more important now than ever.

Children and Students are being encouraged to stay at home. It is now, more than ever, that they need access to their computers and phones.

Simple things like going online to chat with friends and family or playing online games can help keep you in contact with friends and family.

To help combat any technical problems you may have Personal PC Care has decided to keep trading, selling, and repairing systems. Precautions can and will be taken, along with any extra precautions, especially if you feel you may be vulnerable to the Coronavirus.

For local customers in and around the Leyland, Chorley, Bamber Bridge, and Preston areas (about a 10-mile radius from where we are based, near the M6 Leyland turn-off), we provide a collection and drop-off service.

Precautions and advice are listed below.

  1. Call or contact us explaining the issues you are having or questions about a system you maybe interested in purchasing from us. This can be by email, text or telephone.
  2. We will first try to repair your system over the phone and via the internet.
  3. If the suggestions in Number 2, do not work we will arrange to collect the item from you. This could mean either a standard collection or, if you are or think you may be vulnerable to catching the virus, we will arrange a precise time for collection and you can wrap the item in a bin liner or something similar and leave it outside or hand it to us when we call. If the item, such as a large PC or iMac, proves to be to cumbersome for you to manhandle we will strip it down for you and remove it, taking every precaution before-hand such as using hand sanitiser before entering the property and when leaving.
  4. After work has been completed on your system we will contact you and either arrange a time for you to collect or we can drop it off using the precautions mentioned in Number 3. Where possible we will wipe down the system, tablets, phones with IPA (isopropyl alcohol) with a minimum of 70% alcohol which is recommended for killing germs and viruses, the same amount used in hand sanitiser.

Hope this helps please stay safe and well....David Johnson.